Thursday, October 7, 2010

Leadership Competencies

Well, it happened again. I was shocked and amazed in yet another strategic planning meeting. Just when I think 'I have seen it all', I am reminded that I definitely have not - especially when it comes to poor leadership.

An hour and a half into the meeting (at which I was an invited observer, not an actual member of the organization per se), I realized several issues were brought to the table, various options and opportunities discussed, and still -- no clearly defined goals or objectives were identified. HELLO! Why are you here, people?! That's what I wanted to say (SHOUT!) but I just observed quietly (very difficult for me, to say the least).

Sadly, I could sense the frustration in the room and especially from the organizational leadership. The purpose (stated) of the weekly meeting was to get feedback from department heads in order to ensure alignment at all levels of the organization with the organization's strategic intent or purpose. Strangely, I had the distinct feeling that half the room has no CLUE as to the Leader's vision and seriously doubt many could articulate succinctly the organization's actual mission or purpose. Certainly, they might provide a generic sort of mission statement - perhaps something they read on a poster or newsletter at some point in time; but to 'know' the organization Purpose in a sense that they each might 'own' it - highly doubtful considering all the 'floundering' around and no real decision making. I can't count the number of times someone asked "Did we decide anything on that?" or "So what did we decide?" WHAT?!

This was very disconcerting to me - especially since the organization's stated mission is to change the world by meeting the spiritual needs of broken people.

You want to change the world, Leader? Start by ensuring a clear, concise, inspiring and SHARED vision. If your constituents don't know EXACTLY why the organization exists, who the customer is, or what need they are expending their valuable lives and talents in order to meet, then they will most certainly NEVER commit fully to the organization - or to you. Hard truth - but must be said.

This is your FIRST and GREATEST challenge as a Leader. If your organization is to be effective, you must develop the competency to create a SHARED VISION. Otherwise, you are just another well-meaning leader in a well-meaning organization -- doomed for mediocrity in the most competitive global marketplace in all of human history. Resources are plentiful for your leadership development in this area. Don't delay. You will not get a second chance in this market.

Bottom line: I am pleading with you, Leader! I can't sit (sleep) through another meeting meant to plan a FUTURE with a Leader incapable of leading TODAY.

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